Volunteer Application Form

Section 1

About Us

Summerside Vet Hospital is a locally owned and operated small animal Vet Clinic serving Edmonton, and surrounding communities. Dr. Pat Kubik and Dr. Lisa Gruber commenced ownership in 2019, bringing over 25 years of experience delivering veterinary medicine. Committed to the highest standard of patient care, client education, and customer service, they and their professional and compassionate team are dedicated to developing warm and long-lasting relationships with clients and their pets.

We are a full service Veterinary hospital. In addition to the annual wellness exams and vaccinations that are so critical to maintaining a pet’s health, Summerside Vet Hospital offers a wide range of in-house diagnostic, treatment, and hospitalization services. We are passionate about dental care and offer a full complement of dental care services including cleaning, radiographs, and dental extractions if required. Our surgery suite if fully equipped and along with routine procedures, we perform more complex soft tissue surgeries. We will endeavour to accommodate emergencies that may arise with pets whenever possible.

Our Veterinarians, Dr. Pat Kubik and Dr. Lisa Gruber, firmly believe in preventative care and both are strongly focused on client education. This allows owners to play an active role in keeping their pets as healthy as possible throughout their lives. We look forward to working with our clients and their new pets, beloved seniors an every stage in between.

Roles & Responsibilities

This position involves volunteering as support staff. You will mostly be helping with the kennel staff duties. This does involve a great deal of cleaning.

•Keeping up with daily, weekly and monthly cleaning duties (we will provide you with a cleaning checklist)
•Keeping the animal kennels clean and fresh for any pet staying with us. •Walking dogs outside for bathroom relief when directed.
•Cleaning exam rooms between each appointment & keeping the waiting room tidy

Once volunteers are comfortable with the above duties their responsibilities may be increased, at the discretion of management, to include:

•Assisting the kennel staff and or RVT’s with animal restraint (when asked)
•Assisting with cleaning surgical supplies
•Assisting with processing incoming inventory & restocking shelves

Volunteer Scheduling / Missed Scheduled Days

The Volunteer schedule is made one month in advance according to the availability of the volunteer. It is the responsibility of each volunteer to let us know in advance about any days they are available or any time off required.

Volunteers will be responsible for making note of their scheduled shifts, and expected to arrive on time for those days. Unless there is a reasonable reason why you cannot make it, shift “no shows” and failure to inform us of your absence could result in termination as a volunteer. We implement a “3 Strikes Rule” for “no shows” and tardiness.

If you are unable to attend a shift or think you might be late, we ask that the Volunteer calls the clinic to let us know.

Volunteer Completed Hours

Volunteer hours will be recorded in a log book, please sign in and out at the start and end of each shift. Each month they will be signed off by management.

A hours completed certificate can be provided if needed.

Dress Code

We require professional attire to be worn during your shift at Hospital.

•Scrubs are the preferred choice of attire as you will be helping with animals and preforming cleaning tasks. If scrubs are not available to you, full length pants and t-shirt are fine to be worn, as long as the look remains professional and is something you are comfortable in and is replaceable.

(no sleeveless shirts, no baggy hoodies, no jeans)

•Closed toe shoes must me worn at all times. (We recommend runner’s or sneaker as you will be on your feet through most of the shift)

•It’s recommended to have your hair tied back if it is long / bring hair tie with you.

•Please make sure you have appropriate outdoor attire with you. (We might ask you to assist in taking the dogs outside for a pee break)

Observing Surgical Procedures Etiquette

•Due to the graphic nature of a surgical procedure, it may be difficult to handle. If you feel uncomfortable, dizzy or weak at any point it is important to inform a staff member and immediately sit down. *Do not go to a private room/bathroom without informing staff first as we want to monitor that you are not injured in any way
• You may observe treatment & surgical procedures as long as you are not to interfering with the team’s space or obstructing the use of medical equipment.
•Please do not handle any of the surgical equipment unless directed by the Doctor or RVT.
•Please be mindful of your surroundings and so you do not accidentally bump or touch anything within the sterile zone.
•Surgical masks are required when entering the surgical room

*There will be many opportunities to watch interesting procedures, we do ask that you prioritize our important cleaning tasks over observing as much as possible. Your assistance with these duties allows the rest of the team to focus on providing the highest level of care and attention to our patients & clients.

Privacy & Confidentiality

While volunteering you may have access to information that is confidential. This information is the exclusive property Summerside Veterinary Hospital and therefore it is not to be discussed outside of the hospital.

The term “confidential information” refers to all data/information relating the business, including but not limited to, the following:

•Client/patient information (Names, phone numbers, email & home addresses)
•Staff contracts and wages
•Quantity, cost and specifications of products and service
•Staff members contact information/personal details

Paperwork containing confidential information must be shredded after its intended use. These documents are not to be re-used in any way, even as scrap paper.

Social Media

Sharing patient or client photos/videos on personal social media without their express permission is forbidden. Doing so violates client/patient confidentiality and is cause for termination.

Parking

•Client designated parking stalls in front of the building are not to be used by employees or volunteers. We ask that you park in the larger lot to the east of the building.

•Please do not park or block areas where emergency or commercial vehicles require access.
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•Please lock your vehicle. Summerside Veterinary Hospital is not responsible for any loss or damage to your vehicle or contents of your vehicle while parked on clinic property.

1. Please fill in the below online application form. 

2. Please print out the: Volunteer Release and Waiver of Liability Form.pdf

3. Upload "Volunteer Release and Waiver of Liability Form" to the below online application